IMPORTANT INFORMATION

It is important for us to provide you with information about how we collect and process your personal data through our online store, which includes all the information you may provide through this website when purchasing a product or otherwise interacting with us.

It is important that you read this Notice so that you can be truly informed about how and why we use your information. This Privacy Notice supplements the other notices and is not intended to supersede them.

QUIÉNES SOMOS

NO TEMAIS POR MI SL. is a company registered in MADRID in 2011, with registered office at Avenida de España 133, Las Rozas, Madrid, Spain, under the Sockaholic trademark is registered.

This Privacy Notice is issued on behalf of NO TEMAIS POR MI SL; therefore, when we refer to Sockaholic, "we", "us", "us" or "our" in this Privacy Notice, we are referring to the appropriate company in charge of processing your data.

When you use our services, you will share certain information with us. We want to be transparent about the information we collect, how we use it, with whom we share it, and the choices we give you to control, update, and access your information.

It is essential that you read our privacy policy as well as our Cookies Policy.

If you have any comments, questions or requests regarding this Privacy Policy, you may contact us at hola@sockaholic.com

PERSONAL INFORMATION WE COLLECT AND USE

The information we collect:

If you registered with us or placed an order with us on our website, we will have your email address, postal address and the method you chose to make the purchase. We may also have your phone number if you included it on the registration form but it is not required and is only used for the transportation company to contact you. We also collect information about how you use our website, the type of content you see or spend time with, or the frequency and duration of your activities in our online store and where you visit us from.

In addition, our servers, logs and other technologies automatically collect certain information that helps us manage, protect and improve our services, analyze usage and improve the user experience. We share personal information with others only when described in this policy or when we believe it is permitted or required by law.

The information we collect automatically:

Cookies: We may use cookies and other technologies to collect information about your activity, your browser and your device. This data helps us to create a profile of our users. If you prefer, you can delete or reject browser cookies through your browser or device settings. However, refusing or deleting cookies may affect the availability and functionality of our services.

Device Information: We may also collect information about your device each time you use our website. If you have an account with us, we may collect information from your computers, phones... Here are some examples of the information we collect about the device:

- Attributes, such as operating system and hardware version

- Browser type and IP address

Login Information: We also collect login information when you use our website. This information includes, among other things:

- Details of how you contacted us

- Information about the device, such as browser type and language

- Timetable for access

- Pages visited within our website

- IP address

How we use your personal information:

We use your information in several different ways

  • Name and contact details: To deliver your purchase and send you messages regarding the status and details of your order. (Performance of contract) . Send you advertising of our promotions and products under your consent and fraud prevention by legal obligation.

  • Payment information: We do not store this information and use it to receive payment for our products and to grant refunds in order to fulfill our contract and prevent legal fraud.

  • Contact history: To provide customer service and support.

With whom we share your personal information:

We share your data with the following categories of companies as an essential part of being able to provide you with our services:

  • Transport companies such as MRW, Asendia or Correos that receive this information in order to deliver our products to your home.

  • Companies like Mailchimp that are dedicated to sending newsletters with promotions and new news.

We will not share your personal information with any other third party.

How long we will retain your personal information:

We will retain your information for as long as you have an account or as long as it is necessary to provide you with some requested Customer Service and support information.

If necessary or required to comply with legal or regulatory requirements, resolve disputes, prevent fraud or abuse, or enforce our terms, we may also retain some of your information, as appropriate, even after we close your account.

CONTROL OVER YOUR INFORMATION:

In accordance with the General Data Protection Regulations, you have several important rights that you can exercise free of charge. In summary, these rights include:

- Be aware of how your personal information is being used (we hope this privacy policy is clear).

- Access the personal information we hold about you.

- Ask us to transfer details of your data to another service provider.

- Ask us to correct errors in the information we maintain.

- Request the removal of your personal information from our website.

- Interrupt any kind of direct marketing

- To oppose the processing of your personal data.

If you wish to exercise any of these rights, please send an e-mail to hola@sockaholic.com

HOW TO FILE COMPLAINTS

We look forward to answering any questions or concerns you may have about our use of your information. If you are not satisfied with the way Sockaholic handles your personal data, you have the right to file a complaint with a supervisory authority.

CHANGES TO THIS PRIVACY NOTICE

This Privacy Notice was published on 23/05/2018 and last updated on 23/05/2018.

Any changes we make to this notice will be posted on this page.

CONTACT US FOR MORE INFORMATION

If you would like to contact us, please send an email to hola@sockaholic.com


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